Question 1

What is a SACCO management system?

Accepted Answer

It is software that helps a SACCO manage member records, savings, loans, guarantors, transactions, financial records and reporting in one place instead of on paper or in separate spreadsheets.

Question 2

Who is the system for?

Accepted Answer

SACCOs of different types and sizes, including employee-based, community, transport, farmers' and investment SACCOs, as well as new SACCOs that want structured records from the start.

Question 3

How does the 14-day free trial work?

Accepted Answer

The trial begins with a WhatsApp conversation with our team. You explain your SACCO's requirements, we discuss the setup, and you evaluate the system over 14 days before deciding anything.

Question 4

What is the difference between the demo and the free trial?

Accepted Answer

The demo is a ready-made sample environment with sample members and loans that you can explore instantly. The free trial is a guided evaluation for organizations seriously considering the system for their own SACCO.

Question 5

Do I need payment details to start the trial?

Accepted Answer

No. The trial starts with a conversation and no payment details are required to begin.

Question 6

How much does the system cost?

Accepted Answer

Pricing depends on your SACCO's size, workflow, the modules you need and the support required. Tell us about your SACCO and we will prepare a quotation that matches what you actually need.

Question 7

Can the system handle loans and repayments?

Accepted Answer

Yes. Loan applications, approval, loan products, schedules, interest calculations, repayment tracking, outstanding balances and arrears are part of the loan management area of the system.

Question 8

Can we produce reports for management and the board?

Accepted Answer

Yes. Member, savings, loan, arrears, financial and management reports are produced from live system records and can be exported.

Question 9

Can different staff have different access levels?

Accepted Answer

Yes. Admin and staff accounts can be created with roles and permissions that control what each user can access.

Question 10

Does the system support SMS, mobile money or bank integrations?

Accepted Answer

We do not advertise third-party integrations on this website. If your SACCO needs something specific, talk to our team and we will tell you plainly whether it is available.

Question 11

How do we get started?

Accepted Answer

Start with the live demo to see the software, or message our team on WhatsApp to begin your 14-day free trial and discuss your SACCO's requirements.

Question 12

Is the SACCO Marketplace part of the system?

Accepted Answer

No. The marketplace is a public directory that helps people discover SACCOs. Listings are informational and separate from the management system itself.

Frequently Asked Questions

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