Legal

Privacy Policy

This policy explains what information we collect through this website, why we collect it and how it is handled.

Information we collect

We collect the information you choose to submit: your name, contact details, SACCO name, role, approximate membership size and the details of your enquiry. If you submit a SACCO listing to the marketplace, we collect the listing information and contact details you provide for publication.

How we use information

Enquiry information is used to respond to you, discuss your requirements, arrange trials or demos and prepare quotations. Marketplace listing information is reviewed by our team and, once approved, published in the public directory.

Sharing

We do not sell your information. Information submitted for a marketplace listing is intended for public display and will be visible to website visitors once approved.

Storage and security

Information is stored in our secured backend systems with access restricted to authorized personnel. No method of transmission or storage is completely secure, but we take reasonable measures to protect the information we hold.

Retention

We retain enquiry information for as long as necessary to respond and maintain our business records. Marketplace listings are retained while published and may be removed on request.

Your choices

You may request access to, correction of, or removal of the information you submitted by contacting us using the details on our contact page.

Cookies and analytics

This website may use basic analytics to understand how pages are used. We do not use this to identify individuals.

Changes

We may update this policy from time to time. Continued use of the website means you accept the current version.